Legal
Privacy policy
Effective September 29, 2026. Draft pending legal review.
What we collect
When you request a visit or send a message, we collect what you give us: your name, phone number, email, service address, and a description of your problem, plus optional photo attachments. We collect this because a technician cannot come to your home without it.
How we use it
To schedule, confirm, and perform your service visit; to contact you about your request; and to keep a record of work performed so repeat visits are faster. We do not sell your information, and we do not use your details for advertising lists.
Consent to contact
The booking form asks explicit permission to call, text, or email you about your visit. That consent covers the visit and its follow-up, not marketing.
Your equipment and data during service
Technicians access your devices only as needed to perform the agreed work, with you present. We do not copy personal files off your devices except as part of work you requested, such as a data transfer or backup, and we tell you before any step that touches your data.
Retention and deletion
Service records are kept to support warranty questions and repeat visits. You can ask us to delete your contact information and history at any time using the contact page, and we will honor it except where a record must be kept for tax or legal reasons.
Cookies and analytics
This site does not run advertising cookies. Google Analytics loads only after you accept the analytics notice, and that choice stays in this browser until you clear site data. Reject sends nothing.
Questions
Use the contact page and we will answer directly. This policy is maintained by Five Star Home Tech, the residential service of NodesUnlimited.