The problem this solves
A point-of-sale machine that froze during a rush, an office network nobody has documented, or five employees sharing one ancient printer. Small businesses need real IT help sized to a small business.
Who it is for: Boston-area shops, studios, practices, and small offices without in-house IT, typically one to twenty people.
What the technician actually does
- Fixes workstations, printers, networks, and point-of-sale hardware onsite
- Documents your setup so the next problem is faster to solve
- Sets up business-grade backups and password practices
- Coordinates with NodesUnlimited for needs beyond residential-scale work: servers, managed networks, and ongoing support contracts
What to expect
- Scheduling that respects business hours, including before-open and after-close visits where possible
- A clear handoff to NodesUnlimited when your needs outgrow break-fix visits
After you request a visit: We scope the visit on the confirmation call, and route you to NodesUnlimited directly when a managed contract fits better than hourly work.
Before the visit
- List the systems that are business-critical
- Know who holds the passwords to your router, hosting, and key accounts